In a shocking new study, HR Perception Vs. Reality (summarized in the infographic below), Human Resources professionals (i.e., HR Departments) are shown to be completely out of touch with the thoughts and feelings of their employees.
This is a damn shame because in an ideal world HR should be your team that is completely focused on maximizing Talent. Their primary mission should be on finding great talent, reducing the learning curve, maximizing employee engagement, reducing voluntary turnover. They can only maximize talent if they understand the current situation.
Instead, the study by Kenexa shows:
- 69 percent of employers believe employees are engaged, while only 34 percent of employees claim to be
- 81 percent of HR professionals think employees would recommend the organization to a friend. Only 38 percent actually would
- 71 percent of HR professionals think the organization has fair benefits while only 48 percent of employees agree with this statement
- 53 percent of HR professionals think they provide fair compensation compared to only 30 percent of employees
- 83 percent of HR professionals think their employees plan to stay for the next year. 41 percent of employees agree with this statement
This is inexcusable. Hey, HR, want to buy a clue? It’s easy. Field an annual employee engagement study, and actually read and care about the results. Then you’ll know the answers to those questions and will be in a position to help.